One address reaches us for everything: jadejakrishna42@gmail.com. We aim to reply within 3 working days.
Help with a job or a clip
Send the link to the job's results page and say what went wrong. Beta testers can also ask in our Discord server.
Billing and refunds
Write from the email address on your account and say which payment you mean. The rules are in the refund policy.
Your data
To get a copy of your data or have your account deleted, write to the same address. What we collect is in the privacy notice.
Copyright
If a clip uses your work without permission, send the work you own, the link to the clip and your contact details. The full steps are in the terms.
Who runs Mossclip
Mossclip is run from India. Our servers are in Germany.